Data Analyst (m/f/d)

Ratepay • Berlin

  • Full-time


from today

Your duties

Together we work on tailor-made solutions for major online merchants and marketplaces and design the payment solutions of tomorrow.

As Data Analyst (m/f/d) your mission is to support Ratepay’s data driven decision making. You dive deep into our data to identify opportunities to improve our processes and perform prescriptive analyses to optimize our risk settings.

Your tasks:
  • You extract and explore data from different sources to find insights and proactively make recommendations for our business teams
  • You define and monitor key metrics, understand root causes of changes to them and identify opportunities to improve our processes
  • You create and help analyze reports and dashboards to support data-driven decision-making
  • You advise business stakeholders in interpreting analytical results

Your profile

  • You have completed your studies with the focus on statistics, mathematics, econometrics, data mining, data analytics, data science, physics or a comparable field
  • You have solid theoretical and hands-on knowledge of statistical concepts and their application to data analysis
  • You are proficient in using SQL to extract data from various sources
  • You have the business acumen for advising stakeholders and translating analytical results into recommendations for business decisions
  • You could already gain experience with programming in statistical programming languages (e.g. Python) to implement statistical models in business environments
  • You have a strong analytical mindset and are passionate about working with data
  • You are a critical thinker, who understands complex problems quickly and can explain your findings in simple terms
  • Experience with payment processes or in the e-commerce environment is a plus
  • Very good English skills, written and spoken

Our offer

  • A challenging job in a rapidly growing industry
  • Room for personal growth and professional development
  • Flexible working hours and mobile office options
  • A safe working environment with plenty of scope for creativity
  • Trustful interaction in a welcoming team with flat hierarchies
  • Company and team events, knowledge exchange and the opportunity to contribute your ideas
  • Compatibility of work and family life
  • Company pension plan in the form of our Ratepay Pension Plan
  • The opportunity to get involved in social projects as part of our sustainability initiative
  • Become a digital nomad: Work with Ratepay from any country within the EU for up to 3 months per year

More information

We value our diversity and welcome everyone to our team. Regardless of ethnic and social background, religious beliefs, worldview, gender, sexual orientation, physical and mental limitations, age, marital status, educational background and nationality.

Does that sound like an exciting challenge for you? Franziska, our Recruiter, is looking forward to your application. 

There are many good reasons to join Ratepay. That's what our colleagues say:


1. Who are you and what do you do at Ratepay?

I'm Julia and I'm part of the Consumer Risk department, more specifically in the Fraud Screening team. My main task is to screen orders for possible fraud attempts. This requires an eye for detail, analytical thinking and a good ability to combine information in order to identify correlations and patterns in the available information and data. Deciding whether an order is ultimately accepted or rejected also involves a lot of responsibility. When we in the fraud screening team have uncovered a new fraud pattern, we share this information with the machine learning team. This way, we can contribute our part to make the algorithm even better and thus protect Ratepay from fraud attempts. I am very happy to be part of the Fraud Screening team, as I have an exciting day at work while pursuing work that is fulfilling and fun.

2. How do you see your development at Ratepay so far?

I am particularly proud of my personal development, both personally and professionally. At Ratepay, I now feel that I have finally arrived where I want to be. Tracking down and stopping fraudsters is meaningful and very motivating work for me. In the months I've been with Ratepay, I've learned an incredible amount and grown with each new task. In my previous job in customer service, I already had contact with Ratepay, or more precisely the Ratepay customer service, when it came to fraud cases, for example. That was always a great contact and I found the topic of fraud prevention very interesting. So I jumped at the chance to join Ratepay when I saw the position in Consumer Risk advertised. Fraud screening was a new and exciting field for me. I found the initial training super, even if it was only online due to the Corona situation. I felt welcome and integrated into the team from day one. All my colleagues are always there for me if I have any questions. In the near future, I am particularly looking forward to seeing people in person at Ratepay and getting to know them better.

3. What do you like most about Ratepay?

Definitely the wonderful people at Ratepay. I felt like part of the team here from the very beginning. The team I work in alone is unique, colorful, human, cool and fun. And I've also had the opportunity to meet a lot of great people across other teams, as well. What I also like about Ratepay is that appreciation plays an important role and great importance is attached to ensuring that colleagues feel comfortable and can develop freely.

I also really appreciate the corporate culture here. For example, the opportunity to work in a mobile office or to be able to organize my working hours flexibly. Communication is open and transparent and always at eye level. No matter who I have contact with, there is always an open ear for concerns or wishes. The interaction in the company is respectful, relaxed and human. Another great offer from my point of view is the company pension plan including allowance, which Ratepay offers to all colleagues. And I think it's great that Ratepay is committed to sustainability and gives everyone the opportunity to get involved in social projects one day a year.

4. Why is your team looking for more colleagues?

The big issue we are working on in Consumer Risk is to recognize fraud patterns even better and faster in order to be able to detect as many fraudsters as possible. To do this, we can never have enough good noses in our team. We are the right place for you if you want a varied and exciting working day in a company where you can develop freely and are offered a lot at the same time.

5. What do you do when you're not looking out for fraudsters?

My best balance to work is to do sports like jogging or swimming, to meet with friends (also finally in person again), to travel or to spend time in nature. The last two points also in connection. I would also love to travel to Iceland and see the northern lights.

6. Which three words describe you best?

Cordial, nature-loving, neat

7. When do you turn up the radio?

When Schlager music comes on

8. Who would you like to have lunch with?

Helene Fischer

Join our team. Together we create the future of digital payments

Apply now