Data Privacy Assistant (m/f/d)

Ratepay • Berlin

  • Full-time


from today

Your duties

Together, we work every day on customized solutions for major online retailers and marketplaces, shaping the payment solutions of tomorrow.

As a Data Privacy Assistant (m/f/d) you will support the ​Data Privacy team in handling daily requests from end customers on GDPR issues as well as rejection requests.

 Your tasks are:  
  • You handle inquiries on GDPR topics from our end customers. This includes, in particular, the processing of requests for information, deletion, correction or modification from data subjects in connection with their personal data within the scope of the GDPR regulations
  • If required, you review and explain the Ratepay risk analysis decision in the case of rejected order requests from the affected customers.
  • If the occasion arises, you ensure that stored data is blocked, deleted or anonymized. In doing so, you can draw on the relevant information and software solutions of our specialist departments
  • You will support the Data Privacy Team with regulatory or other official requests and coordinate closely with Ratepay's Data Privacy Coordinator

Your profile

  • You have at least 2-3 years of professional experience in the field of customer service complaint management, experience with GDPR issues is a plus
  • You have very good time and self-management skills
  • You work independently, goal-oriented and always with the highest diligence 
  • You have the will to constantly develop yourself further and are looking forward to acquiring new technical systems and knowledge on GDPR topics
  • You have very good communication and expressive skills and can communicate appropriately in any situation
  • Business fluent German language skills complete your profile

Our offer

  • Room for personal growth and professional development
  • Flexible working hours and mobile office options for individual solutions to balance work and family life
  • A safe working environment with plenty of room for creativity
  • Trustful interaction in a welcoming team with flat hierarchies
  • A challenging job in a rapidly growing industry
  • Company and team events, knowledge exchange and the opportunity to contribute your ideas
  • Ratepay company pension plan
  • The opportunity to get involved in social projects as part of our sustainability initiative
  • Become a digital nomad: Work with Ratepay from any country within the EU for up to 3 months per year
  • A monthly mobility budget

Equal Opportunities & Diversity

We value our diversity and welcome everyone to our team. Regardless of ethnic and social background, religious views, worldview, gender, sexual orientation, physical and mental limitations, age, marital status, educational background and nationality.

Does that sound like an exciting challenge for you? Franziska, our Recruiter, is looking forward to your application.              

Join our team. Together we create the future of digital payments

Apply now