IT Support 1st & 2nd level (m/f/d)

Ratepay • Berlin

  • Full-time


from today

Your duties

Together with 270 smart minds, you work on tailor-made solutions for major online merchants and marketplaces and design the payment solutions of tomorrow.

For our helpdesk team at Ratepay we are looking for an employee in IT support (m/f/d). Our team will assist our Ratepay team with all technical support.

Your tasks are:

  • You will set up workstations, configure all necessary equipment and train our colleagues in how to use it.
  • You will carry out error analyses of hardware and software problems and find suitable solutions.
  • You support our IT administrators in user and device management

Your profile

  • You have completed education in the field of computer science/information technology, e.g. as an IT specialist for system integration or a comparable qualification
  • You have already been able to gain initial experience in IT support
  • You have advanced knowledge in the administration and support of Windows operating systems (Windows 10)
  • You enjoy working with technology and are enthusiastic about new developments and ideas
  • You are characterised by a strong service orientation and problem-solving competence
  • You are passionate about your subject and would like to get involved in a rapidly growing company with a lot of commitment
  • You are open, outgoing and enjoy working in a team
  • You work independently and have the will to constantly improve yourself
  • Good command of German and English, both spoken and written, complete your profile

Our offer

  • Working with a modern Tech-Stack and the free choice of your working tools
  • A challenging job in a rapidly growing industry
  • Room for personal growth and professional development
  • Flexible working hours and mobile office options
  • A safe working environment with plenty of scope for creativity
  • Trustful interaction in a welcoming team with flat hierarchies
  • Company and team events, knowledge exchange and the opportunity to contribute your ideas
  • Compatibility of work and family life

More information

We value our diversity and welcome everyone to our team. Regardless of ethnic and social background, religious beliefs, worldview, gender, sexual orientation, physical and mental limitations, age, marital status, educational background and nationality.

Does that sound like an exciting challenge for you? Thomas, our Recruiter, is looking forward to your application.

Join our team. Together we create the future of digital payments

Apply now