Senior HR Business Partner (m/f/d)

Ratepay • Berlin

  • Full-time


from today

Here's What You'll Be Doing

Ratepay is a leading financial technology company specializing in providing innovative payment solutions for online businesses. With a mission to simplify payment processes and enhance the shopping experience for customers, Ratepay empowers merchants to optimize their payment strategies and drive business growth. 
Founded with a focus on innovation and customer satisfaction, Ratepay offers a comprehensive suite of payment solutions tailored to the needs of modern e-commerce businesses. From flexible installment options to seamless checkout experiences, Ratepay's solutions are designed to increase conversion rates, reduce cart abandonment, and foster long-term customer loyalty. 
As a Senior HR Business Partner you will play a pivotal role in aligning HR strategies with the overall business objectives of the organization. You will serve as a strategic advisor to both management and employees, ensuring that HR practices are in line with local regulations and cultural norms. Your primary focus will be on fostering a positive work environment, employee engagement, talent management, and organizational development initiatives. 

Key responsibilities:

  • Strategic Alignment: Collaborate with senior management to understand the organization's overall business goals and objectives. Align HR strategies and initiatives with these goals to support organizational development. 
  • Employee Relations: Act as a liaison between employees and management to address workplace issues, concerns, and conflicts. Provide guidance and support to both parties to ensure a fair and respectful work environment. 
  • Talent Management: Oversee the full employee lifecycle, from onboarding to performance management and offboarding.  
  • Performance Management: Manage performance appraisal systems to evaluate employee performance and provide constructive feedback. Develop performance improvement plans when necessary and recognize and reward high performers. 
  • Training and Development: Identify training needs within the organization and develop training programs to enhance employee skills and competencies. Support employees together with the leaders in their career development and succession planning efforts. 
  • HR Policies and Compliance: Ensure that HR policies, procedures, and practices comply with relevant laws and regulations. Stay updated on changes in labor laws and employment regulations to mitigate legal risks and maintain compliance. 
  • Organizational Development: Partner with management to drive organizational change initiatives. Assess organizational effectiveness and develop strategies to improve efficiency and performance. 
  • Employee Engagement: Implement initiatives to foster employee engagement, satisfaction, and retention. Conduct employee surveys, focus groups, and other feedback mechanisms to gauge employee sentiment and identify areas for improvement. 
  • Data Analysis and Reporting: Utilize HR metrics and data analytics to track key performance indicators (KPIs) and measure the effectiveness of HR programs and initiatives. Generate reports and presentations to communicate findings and recommendations to senior management. 
  • HR Consultation: Provide HR expertise and guidance to managers and employees on various HR-related matters, including employment law compliance, benefits administration, conflict resolution, and performance management. 

Your profile

  • B2 level proficiency in the German language, with the ability to effectively communicate and conduct business in German. 

  • Bachelor's degree in Human Resources, Business Administration, or a related field.  

  • Proven experience as an HR Business Partner or similar role, with a focus on supporting German-speaking regions. 

  • Strong understanding of German labor laws and regulations. 

  • Excellent interpersonal and communication skills, with the ability to build relationships at all levels of the organization. 

  • Demonstrated strategic thinking and problem-solving abilities. 

  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively (experience in a start-up environment is a big plus) 

Equal Opportunities & Diversity

We value our diversity and welcome everyone to our team. Regardless of ethnic and social background, religious beliefs, worldview, gender, sexual orientation, physical and mental limitations, age, marital status, educational background and nationality. With over 250 employees and 40 different nationalities, we take our values seriously. These include; ownership, growth, integrity, collaboration, customer centricity and inclusion (4/6 of our C-Level Board members are female).

The sweet spot! Let’s talk perks.

We're more than just a workplace – we're a vibrant community of innovators, collaborators, and visionaries who love what we do and reward those who work with us. Here, your career isn't just a job. It's an opportunity to thrive, learn, and make a difference. Take a look at these great personalised benefits of working at Ratepay On a monthly basis, you can choose between mobility, fitness, food, training and much more.

Flexible working hours

Work remotely (EU for up to 1 month a year)

Monthly internet support and allowance

28 vacation days per annum

Financial security including pension and bereavement plans

Medical extras (Flu vaccinations, eye examinations etc.)

Learning and development (Access to various self-development platforms such as language learning and skills enhancement.

Weekly lunches as well as Beets & Roots discounts

Community connect. We take certain days off to give back to the community as a unit. (Animal shelters, homeless aids, and various charities)

Ratepaw community: Our office has a floor which is dog-friendly. So, bring your pawsome pet to work when needed.

Gym memberships and fitness

Health & wellbeing

More about Ratepay

Why Join Now
Why Join Now

Our Recruitment Process

Step 1: Intro Call with a Senior Talent Partner
Step 1: Intro Call with a Senior Talent Partner

The first call with our recruiter is meant to be an introduction to ratepay, our culture and recruitment process. 

We want to get to know you better, understand who you are beyond your CV and find out what excites you.

Step 2: Meet your future Manager
Step 2: Meet your future Manager

This step is designed to get to know your future manager and the role better.

During this conversation we will dive deeper into your experience and share more about the team you would work with and share expectations from both sides.

Step 3: Team interview & skill assessment
Step 3: Team interview & skill assessment

This step looks slightly different in different business areas but is to assess technical and culture add.

It usually consists of a role-specific case study or technical assessment as well as assessing values alignment with some senior members of the team you would be joining. 

Step 4: Coffee chat (optional)
Step 4: Coffee chat (optional)

This step doesn't occur in every process, it depends on the role.

The coffee chat would generally take place with either a senior stakeholder from the business area you are joining such as a C-level leader or Head of department, or in some cases with a Senior HRBP. 

Ready to shape the future of digital payments? Join our team

Apply now!