(Senior) Technical Key Account Manager (m/w/d)

Ratepay • Berlin

  • Full-time


from today

Your duties

As (Senior) Technical Key Account Manager (m/f/d) you are the technical contact for our business partners. You like to work in a team, are communicative and appreciate cross-team exchange at eye level.
 Your tasks:
  • Steering of the onboarding process as well as coordination of the involved internal teams and business partners
  • Advising business partners on the use of optimal services
  • Creation of customer-specific process models and technical solution approaches and presentation of these 
  • Creation and maintenance of business partners in Ratepay's own system landscape
  • In addition, cross-departmental conception and further development of the Ratepay product range as well as internal and external documentation

Your profile

  • You have at least 2 years of professional experience as a project manager and an affinity for payment - ideally in the e-commerce environment
  • You are familiar with CRM & ticket systems (e.g. Salesforce and Jira)
  • You have experience with structured data (XML, HTML, SQL)
  • You think analytically and conceptually, are an organisational talent and distinguish yourself through independent and team-oriented work
  • Business fluent English rounds off your profile

Our offer

  • A challenging job in a rapidly growing industry
  • Room for personal growth and professional development
  • Flexible working hours and mobile office options
  • A safe working environment with plenty of room for creativity
  • Trustful interaction in a welcoming team with flat hierarchies
  • Company and team events, knowledge exchange and the opportunity to contribute your ideas
  • Individual solutions to balance work and family life
  • Ratepay company pension plan
  • The opportunity to get involved in social projects as part of our sustainability initiative
  • Become a digital nomad: Work with Ratepay from any country within the EU for up to 3 months per year 

More information

We value our diversity and welcome everyone to our team. Regardless of ethnic and social background, religious views, worldview, gender, sexual orientation, physical and mental limitations, age, marital status, educational background and nationality.

Does that sound like an exciting challenge for you? Franziska, our Recruiter, is looking forward to your application.   

Join our team. Together we create the future of digital payments

Apply now