• no jobs available

Customer Service

Grow with us

Our Ratepay family consists of many diverse personalities. Together, we take on responsibility and we grow, personally as well as professionally. We constantly improve ourselves. With passion, openness and a lot of heart. There are many good reasons to start your personal growth journey at Ratepay. Here is what our colleagues say.

What there is to know about this department:
Customer Service Management

For a Wonderful Customer Experience
All-Round Care with the Potential to Surprise
Customers with questions? Retailers who need advice? In Customer Service Management, we are their first point of contact. We provide help on anything to do with the topics of invoicing, technical systems, collection, goods deliveries and returns as well as fraud. We always keep an eye on quality management here. Our aim is to offer the best service for customers and partners, every day. There is no place here for stagnation or rigid structures, and things are never boring in our industry, which is constantly reinventing itself.


Recruiting Team